We stayed in many PDL hotels over the years and this surely is one of the best. To spite a street side room there was only moderate noise. A very comfortable bathroom although just one sink. Staff are very welcoming and friendly. The breakfast has everything you would expect with the addition of local Azores produce. Throughout all common areas typical hotel muzak is heard There is a small wellness area with the pool, jacuzzi, sauna and steam bath included (the latter a first for me, now I know how broccoli feels in my steamer). There is also a beauty and massage salon operated independently but that is only open during daytime hours when we were out exploring the island. The bar has a good choice of drinks and very affordable meals. Recommended! .
Belgian
april 2025
The staff (front desk & bar/restaurant) were exceptional. They answered questions and explained how the parking worked and we were able to park right across the street, which was free due to the weekend, so we didn't need their parking garage. The evening in the bar/restaurant area was very nice as the bartender was exceptional and caring for the bar and bar food service guests. Kudos to him! Our room was nice with a very nice bathroom (shower/tub combo) and with a small but very comfortable balcony was a nice plus for the evening! As we had an early flight, the staff informed us that we could visit the breakfast area a little early and we were able to have coffee and several items that were ready. Thank you!
Christopher
september 2024
Hotel Ponta Delgada offers comfortable rooms with balcony and views of the water. The staff is very friendly and helpful. AC worked great, the bed was comfortable and the shower was excellent. Hair Dryer was not attached to the wall so I could take it out to the bedroom to plug it and free up the bathroom for my spouse to get ready. You can park in the garage for 10€/day. Bar has light menu options and there is a restaurant next door.
Debralyn
juni 2024
Room and bathroom size were great, absolutely huge bed, location, exceptional friendliness of staff, cleanliness, balcony, quiet AC that worked very well. There were many things we didn't use, though, that no other places we have stayed in Portugal had, so that's great if you are looking for them so we can't include in our review (pool, sauna, bar, etc.).
Nancie
maj 2024
Staff were friendly and helpful. Clean and beautifully decorated room with balcony - with kettle and coffee/tea available. Charging outlets next to each side of bed and good lighting. The bathroom was clean and had basic toiletries on request at reception. Continental breakfast with variety of bread, ham, cheese, and hot scrambled eggs and bacon, yogurt, and fruits. Pool and jacuzzi were great, open from 9a-9pm (wanted to use the sauna, but remained close and had no instructions) One of the nights, I ordered room service (additional €5) for dinner from their restaurant, O Baco, and it was great! Location:10 mins from airport, paid €10 (with luggage) by taxi. It's about 10mins walk to the city gates, and 5 mins to Forte São a Brás along the water.
Jenn
december 2023
Great location. Good sized rooms. The swimming pool and hot tub are a pleasant surprise, they were usually empty when I used it but they’re clean and provide some r&r after a day of exploring. Staff were polite.
Amy
september 2024
The breakfast was delicious, the staff was friendly, the room was clean and as shown in the photos. There is an indoor pool but we did not use it. There were tea making utensils in the room. The hotel is a few minutes drive from the airport. You can also easily walk into the city in a few minutes. Our room on the sixth floor even had a sea view.
Christine
juli 2024
Calm area close to everything, balcony was great when there was sun and its easy to get a car to rent when you want to explore. Hotel is large and really nice.
Rasmus
februari 2025
Overall, we had a good stay. The hotel was clean and it's a central location. I liked the little balcony that the room provided, and the hotel was quiet overall (note: the entire city is under a flight path so you will occasionally hear airplanes taking off or landing, but you will hear that throughout the whole city, not just at this hotel). The staff were also helpful when we were asking about tips in terms of things to do in the city.
Nicole
juli 2023
Way beyond expectations! This hotel deserves to be at least 4 star, if not 5. An amazing room, wonderful breakfast and perfect location just 5 minutes walking from the centre. The O Baco restaurant is also outstanding, all the dishes I tried were excellent, and the tiramisu was the best I've tasted outside Italy. Thank you for a great stay on a beautiful island
Kevin
mars 2024